Customer relationship management (CRM) is important now, more than ever, as we are in a situation where we don’t get to see our customers as
Day: June 13, 2020
DirectQuery CDS from Power BI
Last year I wrote a lengthy blog post comparing the three main methods of getting Dynamics 365, or Common Data Service data into Power BI for analysis.
Getting Started With CRM
Customer relationship management (or CRM) refers to any software-supported, formal program that keeps track of profiles, behavior and interactions with customers, leads or prospects. Let’s
Tell me who you’re with, let me tell you who you are!
We can all hear this expression, but from hearing to doing, there is a great difference. On our Mastermind Facebook group, we’ve put together a